Diamond House, Rugby

The hotel is situated close to the town center, offering decent rooms and friendly staff that were very helpful and resolved issues effectively. However, the rooms were a bit tired and the location felt stuffy with a weird smell, impacting the overall stay.

The hotel had its ups and downs. The rooms left much to be desired, with old beds and worn-out mattresses making sleep uncomfortable. On the bright side, the room was of fair size, had a mini kitchen, but unfortunately smelled of smoke. The service was a mix of confusion regarding checking belongings and being helpful and prompt overall, though with some hiccups in communication. The location was convenient for reaching the town center and had good parking options, although the room assigned in another building had a musty smell. Dining was pleasant, though the size could have been larger, and the optional breakfast seemed like a good deal compared to other places.

I really enjoyed my stay at this hotel. The rooms were clean and comfortable, the staff was friendly, and the location was great. However, there was a musty smell in some areas, which was a bit off-putting. The dining experience was good overall, and the facilities met my expectations.